Privacy Policy

Who we are

This policy explains how Pest Control Wausau (“we”, “us”, “our”) collects, uses and shares information when you visit pestcontrolwausau.com, call us, email us or ask for pest control service. Our office is at 11 Scott Street, 1st Floor, Wausau, WI 54403.

Information we collect

Information you give us

• Your name, phone number and email address
• The address where you need service and the type of property
• Details about the pest problem, and any photos you send us
• Times that work for a visit, and anything else you choose to tell us

Information from phone calls

• The phone number you call from, plus the date, time and length of the call
• The area or ZIP code you are calling about, so the call reaches the right local technician
• Calls may be recorded for quality and training

Information from your visit to this website

Our web hosting servers automatically log basic technical details, such as your IP address, browser type, the pages you visit and the time of your visit. We use these logs to keep the website secure and working.

We do not take payment details on this website, and we do not ask for sensitive information such as health or financial details.

How we use your information

• To answer your call or email and understand the problem
• To book an inspection or treatment and send a technician to the right address
• To give you a price, schedule visits and follow up after the work
• To check the quality of our service, train staff and sort out any complaints
• To keep this website safe and running well
• To meet our legal, tax and accounting duties

How we share your information

Pest control work at your property is carried out by licensed, insured technicians, who may work for an independent local pest control business. When you ask for service, we share the details needed for your job (your name, phone number, service address and the pest problem) with the business that will do the work. They use it to contact you, inspect and give you a price. That business may pay us for the referral.

We also share information with:

• Companies that help us run our service, such as phone and call-routing, email and website hosting providers. They may only use it to provide their service to us.
• Government bodies, courts or others when the law requires it, or to protect the rights and safety of our customers, our team or the public.
• A new owner, if our business or website is sold or merged. This policy would still apply to your information.

We do not sell your information to data brokers, and we do not share it with other companies for their own marketing.

Calls, texts and emails

If you call us or give us your phone number, we and the technician handling your request may call, text or email you about that request, for example to confirm a visit or send a price.

We will not send you marketing texts unless you agree to them. You can reply STOP to any text, or tell us at any time that you do not want more calls, texts or emails. Your mobile carrier’s message and data rates may apply.

Cookies and maps

This website does not use advertising cookies or analytics tracking at this time. Our hosting may use small technical cookies that the site needs to load properly.

Our pages show a map from Google Maps. When the map loads, Google may set its own cookies and collect information under Google’s privacy policy. You can block or delete cookies in your browser settings. The website and our phone line will still work.

How long we keep information

We keep your details and call records only as long as we need them to handle your request, follow up on the work, answer questions about it and meet our legal and accounting duties. After that, we delete them or remove anything that identifies you.

How we protect information

We use reasonable steps to protect your information, such as limited access, password-protected systems and secure (HTTPS) connections on this website. No system is perfectly secure, so we cannot promise that information will never be lost or misused, but we work to keep the risk low.

Your choices and rights

• Ask what information we hold about you
• Ask us to correct anything that is wrong
• Ask us to delete your information, unless we must keep it by law
• Stop calls, texts or emails from us at any time

To make a request, email hello@pestcontrolwausau.com or call us. We may need to confirm who you are before we act on a request. Depending on where you live, you may have extra rights under your state’s privacy law, and we will honor them as the law requires.

Children’s privacy

This website is meant for adults arranging pest control. We do not knowingly collect information from children under 13. If you think a child has given us information, contact us and we will delete it.

Changes to this policy

We may update this policy when our service or the law changes. When we do, we will change the “Last updated” date at the top of this page. This version was last updated on October 20, 2026.

Contact us

Questions about this policy or your information? Contact us: